Power Bill Check logo Power Bill Check
← Back to reviews

Solar company review

Mosaic Reviews

Mosaic is primarily a national lender that offers financing for solar and other home projects rather than an installation company. That makes it an option if you prefer to arrange equipment and installation separately or if your contractor already works with Mosaic. Compared with bundled players like Sunrun, Sunnova, Tesla Energy Solar, or SunPower, Mosaic focuses on loan products — which brings flexibility but also extra paperwork and decisions to manage.
Mosaic solar review hero image
Best for: Homeowners wanting lender-only financing Service area: National (lender) Financing: Loan-focused

Our review summary

Mosaic operates as a financing partner rather than a solar installer. That arrangement can suit homeowners who want to separate the loan from the installation company or who already have an installer that works with Mosaic. The trade-off is that you’ll need to manage more of the paperwork yourself: loan terms, prepayment rules, ownership and transfer language, and any lien or security interest details. Unlike some competitors that bundle installation, monitoring, and financing, Mosaic’s role is focused on money — so installation quality, warranty handling, and service follow-up depend on the contractor doing the work. Given the company’s complaint history, compare Mosaic’s loan offers with installer-backed options and make sure key items are confirmed in writing.

Common homeowner complaints

Consumer complaint reports and a BBB D- grade note several issues: slow or absent responses to complaints, contractor-related disputes because Mosaic works with independent installers, and public mentions of a Chapter 11 process in 2025. These items suggest you should be cautious about support and dispute resolution, and confirm who handles repairs, warranties, and billing if something goes wrong.

Pricing and financing notes

Mosaic typically offers loan products for solar and home improvements, but specific rates, terms, fees, and eligibility depend on your credit and the program you choose. Expect paperwork that addresses repayment schedules, prepayment or payoff rules, lien placement, and transfer or buyout conditions — especially if you plan to sell your house. Don’t assume identical terms across markets or installers; ask for loan disclosures in writing, request an example payoff, and compare offers with installer‑bundled loans or cash pricing before committing.

Who this company may be best for

Consider Mosaic if you want financing that’s separate from installation — for example, if you already picked a local contractor or prefer to shop panels and inverters independently. It’s also an option for homeowners who prefer loan ownership over leases or PPAs. However, this path requires more attention to paperwork: loan documents, lien details, transfer or payoff procedures, and who will handle service calls. If you want a single point of contact for sales, installation, and financing, a bundled provider like Sunrun or SunPower may be easier to manage.

Recent review highlights

A few quick takeaways homeowners often care about when comparing Mosaic with alternatives.

Positive theme

Offers loan-based financing that lets you own your solar system and use your chosen installer rather than accepting a bundled package.

Caution theme

Paperwork and fine print matter here: loan terms, lien rules, transfer and buyout language can be complicated, and the company’s complaint record suggests extra vigilance.

Buyer takeaway

If you consider Mosaic, get complete loan disclosures and any service handoffs in writing, and compare those offers against installer-backed financing so you know who handles what long term.

Want to compare your options after researching Mosaic?

Continue to check what may be available for your home.