Positive theme
Offers battery backup and has a BBB-accredited New Jersey profile.
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Solar company review
Infinity Energy Reviews
Infinity Energy, based in Mahwah, NJ, installs solar panels and offers battery backup. The company is listed as BBB accredited on its New Jersey profile, and some third-party notes reference financing or PPA options. However, several complaint listings raise questions about sales representations, project delays, and performance follow-up—so contract details and who handles service are especially important when you shop.
Best for: Buyers who will scrutinize paperwork
Service area: Varies by region
Financing: Varies
Our review summary
Infinity Energy is a regional installer headquartered in Mahwah, NJ that lists solar panels and battery backup among its services. Public records show a mix of customer feedback: some homeowners report smooth installs, while others describe disagreements about what was promised, install timing, and post-install performance. The company is BBB-accredited in New Jersey, which creates a path for formal dispute resolution, but the accreditation doesn’t replace clear, written agreements. If you’re comparing options, weigh Infinity Energy against larger national brands like Sunrun, Sunnova, or SunPower for financing transparency and service networks—but remember larger firms also vary by area.
Common homeowner complaints
Complaints and listing notes commonly mention: misrepresentation during the sales process, project delays and scheduling issues, and disagreements about system output or performance. Several posts suggest homeowners needed stronger written commitments on timelines, performance expectations, and who provides ongoing service or warranty work.
Pricing and financing notes
Source notes indicate financing and PPA options are referenced in some listings, but details aren’t uniform. Ask for a written breakdown: total installed price, loan APR or PPA rate schedules, buyout/transfer rules, and who is responsible for warranty and service calls. Compare those terms with offers from larger firms to see which gives clearer long-term cost visibility.
Who this company may be best for
Consider Infinity Energy if you like the idea of working with a regional firm that offers battery backup options and you’re prepared to negotiate and document key terms. This company can make sense for homeowners who will get specifics in writing about payment plans, transfer or buyout rules for financed systems, and explicit service timelines. If you prefer a pre-packaged national warranty and a large, uniform service network, also request bids from Sunrun, Sunnova, or SunPower for comparison. Either way, spell out who will handle follow-up service and what performance guarantees look like before you commit.
Recent review highlights
A few quick takeaways homeowners often care about when comparing Infinity Energy with alternatives.
Caution theme
Multiple listings flag sales representations, delay complaints, and disputes over system performance—clarify post-sale responsibilities and timelines in writing.
Buyer takeaway
Don’t sign on the dotted line until the payment terms, warranty coverage, and who provides service are all spelled out and assigned to a specific party.
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